It's my fault. It's my own fault. I haven't handled my responsibility well. Because of not handling my remaining rental house in a businesslike way my trip plans are stalled. I have been unable to contact any personal of the property management outfit I have selected. I find on this Saturday that neither there real estate office nor their rental office is taking calls. I get no answer from extensions or cell phones.
I do have a voice-mail message from a representative of that management outfit telling me that they have been unable to find the rental house!
I chose a management company so that I would have a secure contact for the rental while I am out of the country. I explained to them that we would have to do business by e-mail. They said the loved to do business that way. I have been trying to contact them be e-mail for the lat four days with no response!
My 20 year old tenant, (chosen for me by another rental company people who did not fulfill their contract) who I have been trying unsuccessfully to contact for 25 days. She contacted me from afar in response to a certified letter from me. I employed this manager because of the difficulty I have had in contacting my tenant. Be that as it may, I'd like to respond to her present call, but what can I say? That her rent has or has not been raise? That she will, or Will not be dealing with a property manager? That I am in the process of changing property managers?
For me, as for most, planning a trip is more than looking at maps and buying a ticket.
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4 months ago
If you did not hand over current tenant lease and property information BEFORE you left to the new PM, your BAD.
ReplyDeleteOtherwise, call DURING THE BUSINESS DAY M-F during normal office hours....set your alarm to get up in the middle of the night YOUR TIME if you have to...frankly, dealing with regular business AFTER business hours is something most PMs do not do...otherwise, we'd be RE agents.....I take EMERGENCY calls and prospective new tenant/rental calls after hours and on weekends - NOT owner calls.
You sound like you planned badly before you left or left this important issue too late and are playing catch up with your PM.
Very right.
DeleteThe busines of property management is often dificult enough to make one wonder if 10% is enough compensation. One deals with a very wide variety of people. As it is important for each of us to 'set' our limits, it is important that a pm set the parameters of his business. I'm glad that I have a good pm who knows just how right the client is.
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